Global free shipping for orders over $150 AUD, with an estimated delivery time of 7–10 business days.
A shipping fee of $18 AUD applies to orders under $150 AUD.
Melbourne Door-to-Door Delivery
Selected items with orders over $150 qualify for Melbourne-wide door-to-door delivery.
Please confirm details with our WeChat customer service. Delivery is completed within half a day, covering all suburbs.
Melbourne City Pickup
Pickup location: Melbourne VIC 3000.
Please contact our WeChat customer service in advance to schedule a pickup time.
Brisbane Delivery & Pickup
The Pretty Picks collection by Vietnamese brands is available for same-day pickup or delivery in Brisbane.
Contact our WeChat customer service for further details.
Return & Exchange Policy
Non-Returnable Items
Products labeled as non-returnable are not eligible for returns or exchanges.
Quality Issues
For items with quality defects, we offer replacements.
Please contact our WeChat customer service promptly to resolve the issue.
Return Shipping Fees
For returns or exchanges not caused by quality issues, the shipping fees must be borne by the customer, and arrangements should be made with customer service in advance.
Important Notes
Returns or exchanges due to change of mind are not accepted.
Swimwear and sleepwear items are strictly non-returnable.